IMPLEMENTATION OF INTERNATIONAL STANDARDS IN SYSTEMS AND MODELS OF TOTAL QUALITY

1. ISO 20000 IT Service Management Standard
2. ISO 27000 Management Systems Information Security

IMPLEMENTATION OF METHODOLOGIES FOR OPTIMIZATION OF OPERATIONS AND PRODUCTIVITY

1. CRM (Customer Relationships Managing)
2. SRM (Supplier Relationships Managing)

INFORMATION TECHNOLOGY

1. Implementation of ERP
2. Design of software tools
3. Development of software tools
4. Diagnostics IT
5. IT Audits
6. IT security
7. Implementation of CRM